Have a question? We’ve got you covered.
All Questions
I have completed an Online Health Assessment, why was I given my recommendation?
What tests and services does Hertility offer?
Why have I been advised to retest, and how do I arrange it?
I have made an error on my Online Health Assessment, what should I do?
Can I take the Hertility test while breastfeeding?
Are Hertility's At-Home Hormone and Fertility Tests accurate?
How do I know what’s being tested?
How do I prepare and take my Hertility Test?
Do you have any drop in clinics where I can get my sample collected?
Do you offer support while collecting the sample?
How do I return my sample if I live in Ireland?
Can I test my hormones if I'm on hormonal contraception or taking HRT?
How much blood do I need to collect for a Hertility test?
How do I know if the lab received my sample?
I couldn’t fill the collection tube, what should I do?
Can I send my Hertility test to you from another country?
Can I use Hertility services if I am pregnant?
How can I purchase a Hertility’s product or services?
Can I use a discount code towards my purchase?
Will my Hertility results be inaccurate if my sample is delayed in the post?
When will I get my Hertility results?
I don't want to prick myself. Can I get my blood taken by a professional?
When does my kit expire?
Which day of my cycle should I test my hormones?
When should I return a sample?
Do you ship outside of the UK?
What time of day should I do my Hertility test?
What hormones does Hertility test?
Why does my Hertility test need such little blood?
I made a mistake collecting my sample. What do I do?
Do I need to fast before taking the test?
How often should I do a Hertility test?
How do I determine day 1 of my cycle?
How do I take the test?
Who should take a Hertility test?
