How can we help?
Common Questions
How to take the test?
+Can I still test on a Sunday?
+I’m struggling to fill the blood to the top line, what should I do?
+When should I return my sample?
+Which day should I test?
+When does my kit expire?
+I made a mistake collecting my sample. What do I do?
+I don’t want to prick myself. Can I get my blood drawn by a professional?
+When will I get my results?
+How can I purchase a Hertility product?
+Can I use a discount code towards my purchase?
+
Want some additional support when collecting your blood sample? Book a call with one of our Customer Care Specialists who can guide you through the collection process at a time that suits you best.
Speak to one of our team
Still can’t find your answer? Contact us directly using the below.
Operating hours:
Monday–Friday 7am–6pm
Saturday-Sunday 9am–5pm
Closed on Public Holidays.
Registered address: 167-169 Great Portland Street, London, England, W1W 5PF
