Corporate Opertations Manager

Added Sept 2021

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About Hertility Health

Hertility Health is an innovative female healthtech company on a mission to give women the ability to understand and manage their health from menstruation to menopause. Hertility is the only Government (CQC) approved provider of at-home hormone health, fertility and reproductive health testing as well as telemedicine and clinical treatments, providing expert professional care from start to finish.

We’re changing the conversation around fertility and putting women’s health at the forefront of technology and culture. We believe in hard work and good people–and we know that if you have them both – you can help us make the world a better place.

Corporate Operations Manager

We are looking for a Corporate Operations Manager who will help develop and scale Hertility Health’s corporate partnerships and employee benefits proposition. You will report directly to our COO - as the operational link between Hertility’s core business and our Corporate Benefits team.

You will lead on the delivery of corporate services and embed key processes and performance metrics to ensure we deliver value to our corporate clients. You will represent Hertility Health in communication with our corporate partners and take ownership of prospective partner accounts from early-stage conversations through to delivery. Join the Hertili-team!

Role Description

  • Lead on the delivery of Hertility services to corporate clients - working closely with product, comms and operation teams to ensure we have a clear process and deliver against agreed objectives.
  • Define KPIs for different types of commercial partnerships and deliver against pre-set KPIs; Effectively communicate account progress to C-Suite.
  • Manage key account executives who will look after the day-to-day needs of our large clients and contribute to recruitment efforts across team.
  • Engage in planning for geographical expansion through partnerships.

Required Experience

  • 3+ years experience working in operations or key account management.
  • Experience working in HR/benefits consultancy (preference).
  • Experience working in consumer and/or healthcare sectors (preference).
  • You are able to develop KPIs to track performance and customer satisfaction.
  • You have experience working with large corporates and take a consultative approach to understand customers' pain points and offer the best solutions to address them.
  • You enjoy working cross functionally with operations, sales and marketing.

You will be a good fit if you are

  • Mission-driven and care about positively impacting lives.
  • Passionate about improving women’s health.
  • Excited by change and a fast-paced learning environment.
  • Analytically minded and love solving problems.
  • Excellent communicator with the ability to translate complex to simple, bringing your ideas to life.
  • Collaborative, supportive and respectful team player and thrive in a collaborative environment.
  • Take ownership and responsibility for your work and when you see something not working, you will flag it and be part of the solution.

Benefits

We are a young, dynamic team working towards revolutionising women’s health. As a Corporate Operations Manager, you will get a competitive salary with equity options as well as:

  • 20 day paid holiday allowance plus public holidays + day off on your birthday.
  • Option to work from home, or in a shared office, or a combination of both.
  • Flexible working hours - we trust that our team can manage their time and will get the job done.
  • 3% pension scheme matched by 4% employee contribution.
  • Mental health support from in-house counsellor.
  • Free access to Hertility Health products and services, including free of charge hormone and fertility tests and discount codes for employee friends and family.

Equality & Diversity

Hertility Health is an equal opportunity employer that is committed to diversity and inclusion both within the workplace and throughout our application process. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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